Frequently asked questions

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How long does it take for my order to arrive?

Delivery time is usually 3 to 4 business days.

Orders are shipped daily. The system sends a tracking code to each customer.

In rare cases, it can take up to three weeks for the order to arrive.

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Which days do you deliver?

Orders placed before 15:30 PST / 18:30 EST will be shipped on the same day, except on weekends and national holidays.

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What Should I do if I entered the wrong address?

Contact us within 12 hours of placing your order to confirm the correct address. We will get back to you within a few hours.

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How can I check the status of my order?

Once your order has been received, you will receive an email confirming your order. You will also receive a delivery confirmation and a tracking code via email as soon as your order has been shipped. If you have any questions about your order, or if you have not received an email, please contact us.

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Payment methods

We accept payments with VISA, Mastercard, American Express, Apple Pay and Google Pay, and all payments are protected by Norton Secure and Mcafee Secure.